Privacy Policy

Effective date: 7 August 2026
Last updated: 7 August 2026

This Privacy Policy explains how AGE INDUSTRIES (“AGE Fans”, “we”, “us”, “our”) collects, uses, shares and protects personal data when you use our website and online store at agefan.co.in, the AGE Smart Home mobile application https://coinpoker-australia.com/ for Android and iOS, our Wi‑Fi connected smart fans and the cloud service that operates them, and our integrations with Google Home and Amazon Alexa.

Please read it carefully. If you do not agree with it, please do not use the app or connect a smart fan to our service.

1. Who we are and how to contact us

AGE INDUSTRIES
7E/2, Northern India Complex, 20/3 Mathura Road, Faridabad, Haryana – 121006, India
Email, including for privacy and data protection queries: support@agefan.co.in

AGE INDUSTRIES is the data fiduciary responsible for the personal data described in this policy.

2. The short version

• To use a smart fan you create an account with an email address and password. That is the only identity information we require.
• Our cloud stores the current state of your fan — on/off, speed, direction, light, timers, firmware version — and anonymous usage counters, so that the app, schedules and voice assistants work.
• We do not collect or store your location. The optional geofence automation runs entirely on your phone. Your coordinates never leave your device and are never sent to our servers.
• We never receive your Wi‑Fi password. During setup it travels directly from your phone to the fan over Bluetooth.
• We do not sell personal data, and we do not use it for third‑party advertising.
• You can delete your account and its data from within the app at any time.

3. Information we collect

Account information. When you create an AGE Smart Home account we collect your email address and a password. Passwords are handled by Amazon Cognito and stored only in cryptographically hashed form — we never see or store your password in readable form. You may optionally add a display name in the app. We do not require your phone number, date of birth, gender or postal address to use the app.

Device and home information. For each smart fan registered to your account we store a device identifier, product model and the fan’s Bluetooth setup name; the home and room you assign it to and the names you give them; the date it was added and which account owns it; and which other accounts you have invited to share the home.

Device state and usage. So that the app, schedules, timers and voice assistants stay in sync, our cloud stores the current operating state of each fan: power, speed, light, rotation direction, breeze mode, smart mode, online status and firmware version. We also keep aggregate usage counters — for example how often each speed was used, and broad time‑of‑day bands — and daily, monthly and yearly energy totals that power the energy screen in the app.

We keep only the current state of your fan plus these aggregates. We do not keep a minute‑by‑minute or event‑by‑event history of how you use your fan. We do not collect your fan’s IP address, Wi‑Fi MAC address or signal strength.

Location — please read this. The app offers an optional geofence automation that can, for example, switch your fan on as you arrive home. If you enable it, the app asks for location permission. Your location is processed entirely on your own phone. The boundary you set is stored in your phone’s local app storage and evaluated by your phone’s operating system. Latitude and longitude are never transmitted to AGE INDUSTRIES, never stored on our servers, and never shared with anyone. When a geofence triggers, the only thing sent to our cloud is the fan command you configured, such as “turn on”, with no location attached. This data is deleted when you disable the feature, sign out, or delete your account.

On Android, the app may also request location permission because Android requires it in order to read nearby Wi‑Fi network names during fan setup. That is an operating system requirement for scanning Wi‑Fi networks, not a request to track you.

Wi‑Fi credentials during setup. When you set up a new fan, the app sends your Wi‑Fi network name and password directly to the fan over a Bluetooth Low Energy connection. They go from your phone to the fan and nowhere else. They are never sent to, or stored on, our cloud servers. The only item our servers see is a short‑lived, single‑use setup token that lets the fan attach itself to your account.

App analytics and crash reports. To understand which features are used and to find bugs, the app uses Google Firebase Analytics and Firebase Crashlytics. These record coarse interaction events — that a fan was switched on, that a speed was changed, which screen was viewed — and technical crash diagnostics. These events never include your email address, your device identifiers, your Wi‑Fi network name, your access tokens, or the names you give your homes, rooms or fans.

Website and online store. When you visit agefan.co.in we collect standard web analytics on an aggregate basis — pages visited, time on site, approximate traffic sources — through server logs and cookies. If you contact us, register a product, place an order or respond to a survey, we collect the details you give us in that form, such as your name, email address, phone number and delivery address, so that we can fulfil your request or order.

Push notifications. If you allow notifications, we store a push token issued by Google or Apple so that we can send alerts such as device offline warnings or device transfer notices.

4. How we use information

• Your email address and password — to create and secure your account, sign you in, and reset your password.
• Device identifiers and device state — to let you control your fan from the app from anywhere, to run schedules, timers and automations, and to let you control it by voice.
• Aggregate energy and usage counters — to show energy usage in the app.
• Home membership records and invitee email addresses — to let you share a home with your family.
• Your email address — to send service emails such as verification codes, password resets and device transfer notices.
• Anonymous analytics and crash diagnostics — to improve the app and fix crashes.
• Device identifier and firmware version — to deliver firmware updates.
• Contact and order details you provide — to fulfil website orders and respond to enquiries.

We rely on your consent, on the necessity of processing to provide the service you asked for, and on our legitimate interest in keeping the service secure and reliable.

We do not sell your personal data. We do not share it with advertisers or data brokers, and we do not use your fan usage data for advertising.

5. Voice assistant integrations

Linking your AGE Smart Home account to Google Home or Amazon Alexa is entirely optional, and you control it.

When you link an account you are taken to our secure sign‑in page and asked to authorise the connection. As part of that standard OAuth 2.0 sign‑in, your email address is shared with Google or Amazon as part of your identity token, and an access token is issued so the assistant can act on your behalf.

After linking, when you use a voice command or view your fan in the Google Home or Alexa app, we share only the device identifier, manufacturer name and product model, and the device’s supported features and current state.

Google and Amazon process this data under their own privacy policies: Google Privacy Policy and Amazon Privacy Notice. Voice recordings are handled by Google and Amazon. AGE INDUSTRIES never receives your voice recordings or transcripts — we receive only the resulting command, such as “set speed to 3”.

You can unlink at any time from the Google Home app or the Alexa app. Unlinking immediately revokes the assistant’s access to your devices.

6. Who else processes your data

We share personal data only with service providers who process it on our behalf, under contract, for the purposes above:

• Amazon Web Services — hosting, database, authentication and device connectivity.
• Google LLC — the Google Home integration, and Firebase Analytics, Crashlytics and push notifications.
• Amazon.com — the Alexa integration.
• Apple Inc. — push notification delivery to iPhones and iPads.

We may also disclose personal data where required by law, a court order or a lawful government request, and to protect our rights, safety, or the security of our service.

7. Where your data is stored

Your data is stored primarily in Amazon Web Services data centres in Mumbai, India. Encrypted backups are replicated to Singapore for disaster recovery. The component serving Amazon Alexa requests runs in Ireland and connects back to our systems in Mumbai. Our analytics and push notification providers may process data in other countries. Where data is transferred outside India, we rely on contractual safeguards with those providers.

8. How long we keep data

• Account and device records — for as long as your account is active.
• Current device state — while the device is registered to your account.
• Weekly aggregate usage rows — deleted automatically after approximately 400 days.
• Energy history — daily figures for approximately 62 days, monthly figures for approximately 400 days; yearly totals are retained.
• Setup tokens and one‑time codes — deleted automatically within minutes to hours.
• Technical and operational logs — between two weeks and three months depending on the system, then deleted automatically.

9. Your rights and choices

Subject to applicable law, including India’s Digital Personal Data Protection Act, 2023, you have the right to access the personal data we hold about you, to correct it, to withdraw consent, to have your data erased, and to raise a grievance.

Deleting your account. You can delete your account at any time from the AGE Smart Home app: open the menu, tap Profile, scroll to Danger Zone and choose Delete Account. You will be asked to type “DELETE” to confirm. Deletion is permanent and removes your account and its associated data from our systems, including your sign‑in account, your devices and their registrations and stored state, your homes, rooms and memberships, your schedules and timers, and the device security credentials. Data stored locally on your phone, including any geofence coordinates, is erased at the same time.

If you cannot access the app, email support@agefan.co.in from the address registered to your account and we will action your request.

Other choices. You can turn geofencing off at any time in the app or revoke location permission in your phone’s settings; turn off push notifications in your phone’s settings; unlink Google Home or Alexa at any time; and control cookies through your browser settings.

10. Security

We protect your data with encryption in transit and at rest, a unique certificate for every fan so that one device cannot impersonate another, scoped access controls so that an account can reach only its own devices, and hashed password storage. No system can be guaranteed completely secure, and you share information with us at your own risk, but we work continuously to protect it and to limit what we collect in the first place.

11. Children

The AGE Smart Home app and service are not directed at children, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact support@agefan.co.in and we will delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will revise the “Last updated” date above and, where changes are significant, notify you in the app or by email.

13. Grievance redressal

If you have a complaint about how we handle your personal data, please contact our Grievance Officer:

Pratyush Gupta, Grievance Officer
AGE INDUSTRIES
Email: support@agefan.co.in
Address: 7E/2, Northern India Complex, 20/3 Mathura Road, Faridabad, Haryana – 121006, India

We will acknowledge your complaint and respond within the timelines required by applicable law.